Portrait photo of Sayonara Bittencourt against a medium green background

Hi, I'm Sayo

I'm a Product Designer with over 8 years of multidisciplinary expertise and a tracked record of transforming user experiences. I'm currently a UX Designer at SSE Airtricity, can say the longest word in the Portuguese language and my favourite game is Overcooked. 👩‍🍳

Learn more about me

Professional case studies

SSE Airtricity new Home Energy Login platform

CONTENT DESIGN / UX/UI DESIGN / CUSTOMER EXPERIENCE DESIGN

SSE Airtricity Home Energy login

As SSE Airtricity online accounts move to a new secure login platform, I was tasked with addressing a range of usability issues our customers have faced over the years.

DESIGN SYSTEMS / INTERACTION DESIGN / UI DESIGN

DoneDeal New Media Gallery and Mobile Quick Filters

I was tasked with leading the redesign of our product gallery and introducing quick filter buttons as a new search feature.

WEB DEVELOPMENT / UX DESIGN / UI DESIGN / DESIGN THINKING

The Senior Room

As my final year project at TU Dublin 2019, The Senior Room received 2 awards and praise from the press. This interactive experience aimed at bringing awareness about older people in Ireland and their stories.

GRAPHIC DESIGN / PHYSICAL PRODUCT DESIGN / BRANDING

Crowe's EMEA Conference Dublin 2018 Gift Package

How I designed a custom Bodhrán and brochure for guests visiting Ireland from all over the world.

Redesign of the DoneDeal Place and Edit Ad pages

DESIGN SYSTEMS / INTERACTION DESIGN / UI DESIGN

Redesign of the DoneDeal "Place Ad" and "Edit Ad" pages

Implementing quality of life improvements and brand new Design System.

LEAD GENERATION / RESEARCH / UI DESIGN

DoneDeal Search Alerts for Similar Cars

How I designed a feature which resulted in a 60% increase in monthly new saved searches.

LEAD GENERATION / INTERACTION DESIGN / UI DESIGN

DoneDeal Featured Car Recommendations Carousel

Creating higher user engagement in our car search results based on combined learnings from previous features.

LEAD GENERATION / UX DESIGN / UI DESIGN

DoneDeal My Last Search

Helping returning users get where they want quicker and boosting conversions to lead.

GRAPHIC DESIGN / EDITORIAL DESIGN / BRANDING

Crowe Ireland's corporate brochure

As Crowe's in-house designer I was responsible for their internal visual communication material. One of my produced assets was the Crowe's official corporate brochure used on their website.

Some things I do for fun

One of my favourite hobbies is making hyperrealistic digital and watercolour paintings of animals and portraits of people. I also love just letting loose and editing videos of trips I've had, creating motion design concepts for songs and designing high-fidelity Figma prototypes of various ideas - mostly to get out of the box every once in a while!

Figma prototype: American Wellness App

This prototype focuses on converting American Wellness website visitors into App users, with the goal of providing a personalised experience and a chance to avail of a free trial to a premium subscription.

It also displays the use of a native iOS component showing accessibility options to readers, such as increasing and decreasing font-sizes, with a demo of the Dark Mode feature. Native components ensure an app can be shipped with ideal accessibility standards while preserving device performance.

Motion design: Lavery's "The Mist" lyric video

Using nail polish, water and After Effects I've edited this video for a dear friend so she can promote their single "The Mist".

Lavery is a jazz collective based in Dublin with influences from brazilian samba and psychedelic music. I was tasked with capturing their essence through this song and I went back to my crafty roots to get there!

Figma prototype: Save a Fox

A mobile landing page I've designed just because I have a soft spot for motion design and foxes - and I love the Save a Fox initiative!

I wanted to make a really beautiful landing page prototype concept for this american non-profit. Hope you enjoy it! If you do, why not actually give them a follow on Instagram? :)

Motion design: Imagine Dragon's "Amsterdam" short lyric video

I've made two videos of the same trip to Amsterdam a few years ago, and one of them is this stylized short video done in After Effects.

Video editing: 4 Days in Amsterdam (2018)

Using various video editing and shooting techniques I've learned over the years, I made this video to save a moving memory of one of my favourite places in the world. Hope you enjoy it!